Diary v Phone
Posted on 12th October 2017 at 13:10
Once upon a time a Service Engineer used his phone as a diary and to generate Invoices for completed jobs.
• Every day he used the diary on the phone to record upcoming appointments, to record the hours worked and for what clients.
• One day his phone was stolen
• Because of that he missed appointments and lost track of the unbilled hours.
• Because of that he lost clients and money
• Until finally be decided to get a A5 diary and use it a s a back up